Welcome to Hallmark Health's Media Coverage section. This section is designed to assist patients and journalists seeking information about our current news and to introduce our healthcare experts. We are also available to assist you by providing information about Hallmark Health and its members, including Lawrence Memorial of Medford and Melrose-Wakefield Hospitals.
- Created on Thursday, 14 March 2013 13:08
March 14, 2013
By Christopher Hurley
Tuukka Rask was recently rushed to the hospital, but relax Bruins fans. It was purely a social call.
Fresh off a morning practice following an extensive five-game, two-week road trip, which included stops in Buffalo, Winnipeg, Florida and Long Island, Rask, along with defenseman Aaron Johnson, took time out to visit Lawrence Memorial Hospital Feb. 27. The pair had a guided tour, meeting several members of the staff as well as visiting a number of patients.
“It’s really important to give back to the community, this is one of the best ways to do that,” said Rask. “Its always fun for us as well as the fans.”
“Anytime you can put smiles on people’s faces and support the people that work here at the hospital, its nice,” said Johnson.
A little over a week later, Bruins winger Lane MacDermid and goaltender Anton Khudobin took a similar shift, dropping by the Melrose-Wakefield Hospital in Melrose, March 8.
“It’s always nice to go to hospitals and lift some spirits,” said MacDermid. “There were a lot of fans and it was a good turnout.”
Hallmark Health, a major league provider of quality and advanced community healthcare, joined forces with the hockey stars three years ago as the official Healthcare Partner of the Boston Bruins.
The partnership is a natural fit for both Hallmark Health and the team. The local healthcare provider’s orthopedic surgeons and premier Bone and Joint Program provide advanced care, treating orthopedic injuries and disease in people of all ages, including those suffering from sports-related injuries.
During their visit, Rask and Johnson met with several elderly patients.
“It was a little different,” admitted Rask. “I’m use to seeing kids, but today was older people, which was nice. I don’t think they get to see us so often in person, so it was a good treat. It’s part of our job and we love doing it. I can’t complain.”
MacDermid and Khudobin visited several floors at Melrose-Wakefield meeting patients who had orthopedic surgeries, to newborn babies. Both tours concluded with an autograph session.
“Its always fun to make people happy,” MacDermid said. “Hospitals aren’t always the best place to be, unless you’re having a baby, but its always nice seeing people there. It’s part of the job, but you also like to do it. You like to be a part of the community and help those places out. I like to do it whenever I can.”
Rask is entering his sixth season with the Bruins, after coming over in a June 2006 trade with the Toronto Maple Leafs in exchange for Andrew Raycroft. The 6-foot-2, 171-pound goaltender entered the week owining a 13-2-3 records, with a 1.96 goal against average.
The Finnish netminder is no stranger to making big saves. He enjoyed a breakout campaign in 2009-10 leading the NHL with a 1.97 goals against average and .931 save percentage. He then teamed up with Tim Thomas, forging an impressive tandem that helped lead Boston to its first Stanley Cup Championship in 39 years in 2011.
Khudobin has proven to be a reliable back-up for Rask, posting a 4-1 record in five games this season.
A rookie forward, MacDermid is the son of former Hartford Whaler Paul MacDermid. The 6-foot-3, 205-pound winger has a penchant for physical play, which should make him a fan favorite in the years to come.
A nine-year NHL veteran, Johnson is entering his first year with the Bruins. The 6-foot-1, 204-pound blueliner has liked what he has seen from his new hockey home, and has enjoyed interacting with the fans in these type of settings.
“Anytime you mention the Bruins name you always get a smile,” Johnson said. “A lot of people know what happened in the last game and want to talk hockey. We have a lot of support around here and its nice to be able to give back to them.”
Hallmark Health Executive Vice President Charles Whipple saw the impact the players visits had on the patients first hand.
“I saw their faces light up,” Whipple said “One woman said to me she had chest pains, and has even more now after meeting Aaron Johnson and Tuukka Rask, but we’re taking great care of her in our community hospitals.”
“For them to take a time out of their day after practice to come out and see our patients means the world.”
According to Whipple, the partnership is a winning combination.
“Its two real cornerstones of the Boston Community,” Whipple said. “Our local community hospitals and the great Bruins brand. We have very loyal patients and obviously the Bruins have a great loyal fanbase here. We’re able to put the two of those together; it’s a great combination.”
As he lined up for the autograph session, Melrose fourth grader Nicholas Ciccorella came prepared bringing in his goalie stick to get signed. But the squirt netminder never imagined that he’d run into Rask.
“I was actually pretty shocked,” said Ciccorella, 9, a member of the Melrose Youth Hockey Squirts. “I didn’t think Tuukka was going to be here. I thought it was going to be some of the younger players. I had no idea. I’m shocked, but I’m pretty happy.”
“That was pure luck,” said Jeanine Jump, Nicholas’s mother, noting that the family watched the team practice in Wilmington earlier in the day. “He had no idea he was going to be here.”
Both the mother and her son have a strong feeling about this year’s team.
“I think they’ll do good,” Ciccorella said.
His mom concurred
“Playoffs definitely, and hopefully more,” she said.
- Created on Friday, 22 February 2013 15:53
Boston Business Journal
Feb. 22, 2013
By Julie Donnelly
Alan Macdonald was recently named the new executive vice president for strategy and external affairs for Hallmark Health System. It’s at a time when the community hospital system is under pressure to change the way it delivers care, and to ally itself with a larger hospital or health care network. McDonald has been a trustee of the hospital group since its founding in 1997. McDonald spoke to reporter Julie M. Donnelly about the changing health care landscape, why he’s passionate about having deep community roots, and what’s so special about a set of captain’s chairs he uses for his bridge table.
What’s the biggest challenge facing Hallmark Health System right now?
The biggest challenge is to adjust the delivery system to be more focused on outpatient care and less focused on inpatient care. Over the years, the health care system has become very hospital-centric, and we have to reverse that. One thing we are doing is opening urgent care centers to move care there that does not need to go to more expensive emergency rooms. We have opened one at Lawrence Memorial Hospital in Medford and we will be looking to open more in our other core service areas, which include Saugus, Melrose, Wakefield, Reading and Saugus.
What’s something that gives you a competitive edge?
If I have a competitive edge, it would be that I have had a lifetime of working closely with wonderful leaders in both public and private life. I like to think I’ve learned something from them.
What are your three greatest passions? Volunteer community activities is a great passion.
I’ve lived in the same house in Winchester since sixth grade. I’ve served in town government, at one time as the chair of the Board of Selectmen. I’m also a trustee of the Winchester Scholarship Fund and have served on a number of other community boards. The second would be recreation, specifically golf. And the third would be spending time with my four grandsons.
What’s a good day for you?
A great day for me would have four parts. It would have one or more visits with family, it would include personal reading and writing time, it would include completing a business or volunteer commitment, and end with a leisurely dinner for two with my wife Jane.
What is your favorite status symbol?
I have four captain’s chairs that are very meaningful to me. One is from Dartmouth College and was given to me for serving as the president of the local alumni association. One is from the town of Winchester, for serving as the chair of the Board of Selectmen. One was given to me by the Winchester Country Club. The fourth I just received from Hallmark Health last week, for serving as a founding trustee. I use them for my bridge table, to play cards.
What is your favorite restaurant?
The Black Horse Tavern in Winchester. It’s new in the past several years, and it’s become a great community resource.
What three people, alive or dead, would you choose to have dinner with?
I would choose St. Paul, for his wisdom in building relationships; Galileo for his personal courage and scientific genius; and Daniel Webster, for his stories about his role as a political leader in Massachusetts.
- Created on Thursday, 31 January 2013 14:42
By Joshua Stockbridge
If Hallmark Health System has its way, more local women will become aware of the dangers of heart disease – and fewer women will be dying from it.
To that end, Hallmark will be holding its seventh annual heart disease seminar next Saturday, Feb. 2, from 10 a.m. to 2 p.m. at Stoneham’s Montvale Plaza in recognition of National Red Dress Day.
The purpose of the event is to raise awareness of heart disease among women. It is the number one cause of death for women in the United States and is responsible for taking more lives on a yearly basis then all cancers combined.
According to Danielle Patturelli, an RN and community outreach coordinator at Hallmark’s Cardiac & Endovascular Center at Melrose-Wakefield Hospital, many women do not experience the same types of “classic” symptoms as their male counterparts do while suffering from a heart attack or stroke. Their symptoms, if left unchecked, can result in an inaccurate diagnosis and lead to numerous other health issues.
The key, according to Patturelli, is to first correctly identify the problem so that it can be addressed properly.
“Most women tend to not recognize the symptoms of heart disease as accurately as men do,” Patturelli said. “Women think breast cancer when it comes to their health, but they need to realize that they are more likely to suffer from heart disease as opposed to cancer.”
Patturelli went on to say that the biggest misconception is that heart disease is more of a male issue. She also said that because the majority of people think of men when it comes to having a heart attack, in many cases women often don’t even realize they are suffering from a heart related issue and are not as quick to go see a specialist.
“Sometimes the symptoms are not as classic in women as they are in men,” Patturelli said. “[Women] need to recognize that it could be as simple as fatigue, or in some cases back pain, but because they don’t realize what is happening they just think they pulled a muscle. They don’t show up at the ER as much as men either, which is a big concern, and typically they are not as quick to dial 911 when feeling discomfort.”
In a recent study, 79 percent of women said they would call 911 immediately if they thought someone else was suffering from a heart attack, but only 53 percent said they would call if they thought that they were experiencing chest pains. Up to 40 percent of women do not experience chest pains as a part of their heart attack systems, again leading to misdiagnosis and ultimately additional health issues.
As a part of Hallmark’s seminar next weekend, attendees will be given a one-hour screening if they so choose; they will also have the opportunity to hear a number of cardiologists speak to some of the risk factors/warning signs that women need to look out for, as well as healthy heart initiatives such a proper diet and exercise programs and stress relief strategies.
The event will also include a free luncheon, raffles and additional information to help women stay healthy, which will also include blood pressure and body mass index screenings and informational sessions with the pharmacist.
One of the speakers at the event will be Dr. Erica Brooks, a cardiologist on the Hallmark Health System medical staff. Brooks said that the main goal of the event is to increase awareness of cardiovascular disease in all people and to provide as much information as possible.
“Women really need to identify the symptoms,” said Brooks. “They need to be aware of neck discomfort, any discomfort in the jaw, or something in the arms. It doesn’t have to be chest pain. And they need to call 911 or go to the ER as soon as they think they are having a heart related issue.”
Brooks said that the problem for most women is that they spend the majority of their time running around taking care of their families and are not as aware of their own health issues as they should be.
She went on to say that women don’t “personalize” heart related issues as much as men do and that they need to realize that it is a lifelong disease and must be monitored very closely.
“I recommend an annual physical for both men and women,” Brooks said. “The focus is starting to switch to prevention, which is great, and an overall understanding of the risks of cardio vascular disease ... people must make sure to continually get their cholesterol checked, their blood pressure, blood sugar if they are diabetic, because we really don’t talk about these health concerns as much as we should.
“People have to make sure that they talk to their doctors about these types of issues,” said Brooks. “They have to continually ask questions and get as proactive in their own health as they can be.”
In a follow up to the heart disease seminar, Hallmark Health will be offering their Healthy Heart Series this spring. The series will consist of lectures as it relates to preventing heart disease, healthy nutrition guides and managing stress techniques. It is a three-part series that will be held in April, May and June of this year.
- Created on Wednesday, 07 November 2012 19:29
Nov. 7, 2012
By Nicholas Iovino
Visitors packed into a newly designed facility at Lawrence Memorial Hospital (LMH) in Medford last week to get their first peak at Hallmark Health’s latest brainchild, a new urgent care center.
“This is the new brainchild of the organization to meet the needs of the population and to offer more efficient care,” said Deb Cronin-Waelde, system director of emergency services at Hallmark Health, which manages LMH.
The new urgent care center aims to provide walk-in patients a quicker and cheaper alternative to the more costly emergency room visit. The facility offers treatment and evaluation for minor injuries, common illnesses, immunizations and other non-life-threatening medical needs.
Hallmark Health includes Lawrence Memorial Hospital of Medford, Melrose-Wakefield Hospital, and the Hematology and Oncology Center and CHEM Center for Radiation Oncology/MRI of Stoneham.
Associate Chief Nursing Officer and LMH Site Administrator Lori Stevens said a study recently found more than half of emergency room visits across the state were for people coming in with minor injuries or illnesses.
“We knew there was a need,” said Stevens.
The center, which opened to the public Nov. 1, will remain open 365 days a year with weekday hours of 9 a.m. to 9 p.m. and weekend hours of 9 a.m. to 5 p.m.
Co-payments for the new center are on par with primary doctor visits, which cost about $20 to $40 for most insurance plans.
“This is going to be a great resource for the entire region,” said Hallmark Health President and CEO Michael V. Sack.
The company president and CEO said the new center would also provide one-stop shopping for patients, including x-ray and lab testing resources.
State Rep. Paul Donato joined Sack and other Hallmark Health employees in cutting the ribbon to celebrate the center’s grand opening on Wednesday, Oct. 31.
“Lawrence Memorial Hospital is moving forward in a progressive way to show we want to take care of patients as quickly as possible,” said Donato.
Donato joked he would likely end up the new care facility’s first patient.
A growing trend
Eastern Massachusetts has experienced a recent growth in new urgent care centers. The boom has emerged in the wake of health insurance companies relaxing policies that once required patients get referrals from their primary doctors before treatment could be covered.
In June, the national company Doctors Express launched a new urgent care facility in Saugus, one of 19 the company said it plans to open across the region. However, Cronin-Waelde said the new center at LMH offers something a bit different than other care centers.
“The piece we have that’s a little different is a majority board-certified nursing staff and a Patient Access Navigator,” said Cronin-Waelde.
The Patient Access Navigator, or PAN, coordinates care for patients by sending information to primary physicians, handling referrals to specialists and generally following up with the patients.
“When people come in, they’ll feel like their whole person is cared for, not just the small issue they came here for,” said Nancy Gaden, chief nursing officer for Hallmark Health and vice president of Patient Care Services.
Gaden said for patients within the Hallmark Health System, their records will be instantly updated and shared within the system. For those outside the system, their information will also be transferred to their primary doctor.
Gaden called the strategy, “transitions of care.”
“It’s a continuous flow of information to primary care physicians, which is huge as we move toward more national medical records,” said Gaden.
- Created on Wednesday, 24 October 2012 13:24
Oct. 24, 2012
By Michael Gaffney
At the Hallmark Health System Comprehensive Breast Center the focus is on providing patients quality care with an emphasis on compassion — attributes that have helped the Stoneham-based facility thrive in a competitive health care industry since opening in June.
Sprawled across the fourth floor of the Stoneham Outpatient Campus at 41 Montvale Ave., the Comprehensive Breast Center offers patients access to the latest technological advances in the prevention, early detection, diagnosis and treatment of breast disease.
Hallmark Health spent $1.5 million to build the Comprehensive Breast Center, relocating staff and equipment previously headquartered at Melrose-Wakefield Hospital and Lawrence Memorial Hospital so they could work at one centralized location.
As part of the transition Hallmark Health also purchased state-of-the-art equipment that makes the facility stand out. One example is the Siemens MammoTest, a fully digital prone table biopsy system that uses a three-dimensional computerized image to view abnormal areas of the breast in detail and allows patients increased comfort when they undergo a breast biopsy.
John Seccareccio, director of imaging services and co-director of the Hallmark Health System Comprehensive Breast Center, said the intent was to make care more efficient and convenient for patients.
“We provide all the services streamlined under one roof,” Seccareccio said.
The dedicated staff is another area where administrators stressed the center excels. Six surgeons operate out of the facility, including two who specialize in breast surgery.
The latest doctor to join the breast center surgical ranks is Diana Caragacianu, who recently completed several years of advanced education and medical training in surgical oncology with a specialty in cancer-related breast surgery, endocrine malignancies and melanoma.
Going back to the focus on compassionate care, Nurse Navigator Shelly Beckley is there to coordinate care for the patient every step of the way.
A nurse practitioner, Beckley works closely with an inter-disciplinary treatment team to assure timely access of scheduled appointments and to provide emotional support to patients and their families.
Elisa Scher, system director of oncology services and co-director of the Hallmark Health System Comprehensive Breast Center, explained that the addition of the nurse navigator is the first position of that kind for Hallmark.
Scher said Beckley plays a vital role educating patients about their breast disease diagnoses and available treatment options so they make informed decisions.
“Whether it’s a benign test or cancer, having a nurse practitioner in this capacity who can be there for patients is critical,” Scher said.
A team effort
With the Boston area home to so many world-class cancer centers, why should patients opt to seek their treatment at the Comprehensive Breast Center?
Caragacianu, who arrived at the breast center in August, said the doctors and nurses at the facility are extremely invested in the health of their patients.
Whether patients come in with breast cancer or another serious breast disease, Caragacianu said the breast center has the resources available to provide patients the care they need.
Some of the services at the center include diagnostic digital mammography, breast ulstrasound, stereotactic and ultrasound guided biopsies, breast cyst and fine needle aspirations, galactography, surgery consults, a Lymphedema specialist and access to social workers.
Should a tumor turn out to be cancerous, medical oncology and chemotherapy are located in the same Stoneham Outpatient Campus building as the breast center, with the radiation department across the street.
One aspect that Caragacianu said is particularly special about the breast center is the empathy shown to patients.
Caragacianu said the large cancer centers in Boston are terrific, but because of the sheer size and volume of patients coming through the doors they don’t have the same personal touch as the Comprehensive Breast Center.
“We treat our patients like our family here,” Caragacianu said.
Timeliness of care is another advantage at the center, according to Caragacianu. Concerned patients can come in and be seen by a doctor without an appointment, while they might have to wait a few days to receive the same service at Dana Farber or Mass General Hospital.
“I’m there to discuss all the possibilities of what an abnormality means, and to go over whether a patient needs a biopsy,” Caragacianu said, adding that pathology results are available within 24-48 hours.
With so many resources centralized, Scher said the goal is for patients to walk out of the breast center with answers to any questions regarding their disease and treatment options.
“We’re off to a great start here, we’re very proud of what our team has accomplished so far,” Caragacianu said.
News & Events
Thursday, 05 December 2013 19:15