Hallmark Health System, which includes Lawrence Memorial Hospital of Medford and Melrose-Wakefield Hospital in Melrose, is honored to be recognized for achievements the organization has made on both the clinical and operational sides of health care. The organization continues to strive for excellence each and every day to provide patients and their family and friends with the very best in patient care.
Hallmark Health System (HHS) is one of only eight hospitals in the state, and less than 7 percent of hospitals in the United States, to achieve Magnet® recognition as a reflection of its nursing professionalism, teamwork and superiority in patient care. HHS is the only system in New England to receive this recognition.
Magnet® recognition is determined by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which ensures that rigorous standards for nursing excellence are met. With this credential, HHS joins the Magnet® community, a select group of 401 health care organizations out of nearly 6,000 U.S. health care organizations.
Magnet® recognition has become the gold standard for nursing excellence and is taken into consideration when the public judges health care organizations. In fact, U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet® recognition in its ranking criteria for quality of inpatient care.
The Magnet® appraisers and commission reported that it was clear from the “board room to the bedside” that HHS has set a vision and focus on quality and safety. They applauded HHS for being a role model for other Magnet® hospitals in the following areas:
- Hospital programs dedicated to helping newly licensed nurses successfully transition to specialty areas of practice including the residency programs in Maternal-Newborn Services, Emergency Departments and the Medical-Surgical Telemetry Float Team.
- The hospital’s commitment to providing programs and services that serve the health care needs of our communities.
- The extensive use of research by nurses at all levels, noting that a culture of clinical inquiry is evident throughout the system.
To achieve Magnet® recognition, organizations must pass a rigorous and lengthy process that demands widespread participation from leadership and staff and includes demonstrating qualitative and quantitative evidence regarding patient care and outcomes and a rigorous onsite review process. Hallmark Health’s designation was achieved with a unanimous vote of approval by the Commission.
In particular, the Magnet® Model is designed to provide a framework for nursing practice, research and measurement of outcomes. Through this framework, ANCC can assess applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model is composed of various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership and coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.
To learn more about nursing opportunities at Hallmark Health System click here.
Hallmark Health Awarded Gold Seal of Approval from Joint Commission
By demonstrating compliance with The Joint Commission's national standards for health care quality and safety, Hallmark Health System has earned The Joint Commission's Gold Seal of Approval™. The Joint Commission is dedicated to continuously improving the safety and quality of the nation's healthcare through voluntary accreditation. The Joint Commission's rigorous on-site survey of Hallmark Health occurred this past winter.
Michael V. Sack, President and Chief Executive Officer of Hallmark Health System, adds, “The five-day comprehensive survey conducted by The Joint Commission encompassed all aspects of both inpatient and outpatient care. This accreditation is proof of the high level of care our physicians, nurses and clinical staff provide and our unwavering commitment to provide the highest levels of safety to our patients.”
Mark Pelletier, R.N., M.S., The Joint Commission's Executive Director, Hospital Programs, Accreditation and Certification Services, said of the accreditation. "The community should be proud that Hallmark Health is focusing on the most challenging goal -- to continuously raise quality and safety to higher levels."
In addition, The Joint Commission presented Hallmark Health System with a silver tier Certificate of Achievement in recognition for achieving a 75 percent seasonal flu vaccination rate among all employees. The high number of staff who chose to get a flu shot demonstrates their high level of concern to protect the health and safety of our patients
Hallmark Health System hospitals earn 'A' grade for patient safety for third time
Hallmark Health System’s Lawrence Memorial Hospital of Medford and Melrose-Wakefield Hospital earned an “A” grade in patient safety from the Leapfrog Group, a national nonprofit organization of employers and other purchasers of healthcare committed to encouraging safer, higher quality healthcare. Read more.
Hallmark Health System is a leader in reducing infections
Hallmark Health System (HHS) was selected as the Clinicians' Choice winner in the 2011 Hospital Acquired Infections (HAI) Watchdog Awards. This national program seeks to dramatically reduce HAI's in hospitals and healthcare facilities. HHS was selected for this honor based on evidence it provided that showed a dramatic reduction and elimination of HAI's in recent years.
American Society for Bariatric Surgery Center of Excellence for Bariatric Surgery – Lawrence Memorial Hospital of Medford
This special designation puts Lawrence Memorial Hospital of Medford among an elite group of select hospitals in Massachusetts. The hospital’s bariatric surgery program was named a Center of Excellence after a stringent review process by the Surgical Review Corporation (SRC), which found the program satisfactorily met the high standards set forth to be designated a Center of Excellence. In the United States, there are fewer than 250 hospitals designated as American Society for Bariatric Surgery Centers of Excellence.
Approval With Commendations – Hallmark Health Cancer Center
The approval with commendations recognizes the high quality of the programs offered at the Hallmark Health Cancer Center and follows a site visit where staff from the American College of Surgeons examined cancer registry data, attended a tumor board meeting, toured Hallmark Health’s cancer center facilities and reviewed more than 50 patient records.
CHEM Center for Radiation Oncology receives three-year accreditation
The CHEM Center has been awarded a three-year term of accreditation in radiation oncology by the American College of Radiology (ACR), the nation's oldest and most widely-respected radiation oncology accrediting body.
Oncology programs honored for 30 years of service
Hallmark Health System Anticoagulation Management Service named Center of Excellence
The Hallmark Health System Anticoagulation Management Service has been named an Anticoagulation Center of Excellence by the Anticoagulation Forum, a multi-disciplinary non-profit organization that works to improve the quality of care for patients taking antithrombotic medications. This recognition illustrates Hallmark Health System’s strong commitment to providing the highest level of care to these patients. Read more
National League for Nursing
The Lawrence Memorial/Regis College Nursing Program as part of Regis College School of Nursing and Health Professions has been designated a Center of Excellence in Nursing Education by the National League for Nursing (NLN). It is the first NLN Center of Excellence designation in New England and there are fewer than 25 in the country.
Each year since 2004, the NLN has invited nursing schools to apply for this designation based on their ability to demonstrate sustained excellence in faculty development, nursing education research, or student learning and professional development. Schools must also have a proven commitment to continuous quality improvement.
Melrose-Wakefield Hospital has received prestigious international recognition as a Baby-Friendly® birth facility
Baby-Friendly USA, Inc is the U.S. authority for the implementation of the Baby-Friendly Hospital Initiative (“BFHI”), a global program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The initiative encourages and recognizes hospitals and birthing centers that offer an optimal level of care for breastfeeding mothers and their babies. Based on the Ten Steps to Successful Breastfeeding, this prestigious international award recognizes birth facilities that offer breastfeeding mothers the information, confidence, and skills needed to successfully initiate and continue breastfeeding their babies.
2012 IBCLC Care Award
Melrose-Wakefield Hospital has received the 2012 IBCLC Care Award. One of only 7 hospitals in the state to receive this award which signifies excellence in breastfeeding support. The criteria for this award was one or more dedicated lactation consultant support positions with IBCLC and a dedicated lactation program available 5-7 days a week. Any project started within the last two years that protects , promotes, and supports breastfeeding or the lactation consultant profession. Documentation of breastfeeding training/updates within the last two years (between January 2009 and November 2011) for nursing, medical, and other health professional staff who care for new families, and which is separate from the breastfeeding project.
Hallmark Health System (HHS) was awarded the national designation of one of the nation's Most Wired hospitals for 2013. HHS joins an elite group of 200 hospitals throughout the country and only nine in Massachusetts to earn this prestigious recognition. HHS was recognized as one of the nation's leading hospitals for its advanced work in the implementation and use of information technology (IT) that protects patient data and optimizes patient flow and communications. The 2013 Most Wired Survey was conducted in cooperation with the College of Healthcare Information Management Executives and the America Hospital Association. This recognition was reported in the July issue of Hospital & Health Networks magazine.
Hallmark Health System (HHS) has been recognized as a National Top Workplace
The list of National Top Workplaces aggregates results from across 30 Top Workplaces publishing partners to identify the best employers in the nation.
Published by Workplace Dynamics, the list is based solely on employee feedback from companies surveyed with 1,000-plus employees across the 30 regional Top Workplaces programs. HHS is the only healthcare system in the region to be recognized.
Hallmark Health System named 'Top Place to Work' by the Boston Globe
Hallmark Health System (HHS) has been named to The Boston Globe's 2013 Top Places to Work in Massachusetts survey. The survey measured more than 76,000 responses to statements on six key factors ranging from employee happiness, company direction, execution, employee connection, work load, responsibility, management and pay and benefits. Read more.
Boston Business Journal’s “Best Places to Work” ten years in a row
In April 2013 Hallmark Health System was named to the Boston Business Journal’s annual “Best Places to Work” list for the tenth year in a row. The award recognizes the organization’s achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.
Community Newspaper Group's Reader's Choice Awards
Hallmark Health System (HHS) proved to be the popular favorite among local citizens in the 2014 Community Newspaper Group's Readers' Choice Awards. HHS placed regional gold in the hospital category while Lawrence Memorial Hospital of Medford took regional silver and Melrose-Wakefield Hospital took regional bronze in the same category.
Area readers voted for their favorite hospitals, businesses and services in more than 75 local and regional categories.
News & Events
Monday, September 22 2014 19:04