Patient/Visitor

Visitor Information and Parking

 

Gift Shops

Our gift shops offer a variety of quality gifts and personal items at a full range of prices including baby clothes, flowers, reading material, snacks and specialty gifts.

Visit either of our locations in the front lobbies of our hospitals.

Lawrence Memorial Hospital
170 Governors Ave., Medford
(781) 979-3000

Melrose-Wakefield Hospital
585 Lebanon St., Melrose
(781) 979-3000

 


Cafeterias

Lawrence Memorial Hospital of Medford Cafeteria is located on the ground floor and accessible by elevator. Hours are Monday-Friday 6:30 a.m. - 6:30 p.m. Saturday-Sunday 9 a.m. - 2 p.m.

Melrose-Wakefield Cafeteria is located on the first floor and accessible by elevator. Hours are Sunday - Saturday 6:30 a.m. - 6:30 p.m.


Smoking Policy

Hallmark Health is smoke-free campus. Smoking is not permitted any where on Hallmark Health facilities.

Latex Balloon Policy

Hallmark Health System is implementing a policy change, effective immediately regarding any decoration(s) within our facilities that have a latex balloon component to them.

No arrangements or bouquets that contain latex balloons will be accepted at any Hallmark Health System facility, which includes Melrose-Wakefield Hospital, Lawrence Memorial Hospital, and Malden Family Health Center. The people within our community as employees and visitors are do not have their allergy status readily known to those around them. Because the latex proteins become airborne when one of these balloons pops, it could predispose anyone in the vicinity to a potentially dangerous allergic reaction.

Thank you for your contribution to helping us to keep our community safer for our patients and visitors.


Visiting Hours

Friends and family are encouraged to visit during the scheduled visiting hours:

Lawrence Memorial Hospital of Medford

Visiting hours are tailored to meet the needs of our patients and their loved ones. General visiting hours are between 10 a.m. - 8 p.m. Please check with the nursing staff for details.

During visits, we ask that you respect the privacy and rest of other patients. Also, please be aware that your visits may be interrupted at any given time to allow for treatment and/or testing.

In support of healing and rest, Quiet Time is recognized on many of our inpatient units. Please refrain from visiting during these hours.

  • West 2/3:  1 - 2 p.m.
  • Intensive Care Unit:  2 - 4 p.m.

At the beginning of Quiet Time, lights are turned down, phone volumes remain low and staff speak in quieter tones. Physicians and all staff participate in this best practice initiative by refraining from scheduling treatments and/or visits to the units. Quiet Time restrictions are waived whenever a patient’s clinical condition warrants.

 

   

Melrose-Wakefield Hospital

Visiting hours are tailored to meet the needs of our patients and their loved ones. General visiting hours are between 10 a.m. - 8 p.m. Please check with the nursing staff for details.

During visits, we ask that you respect the privacy and rest of other patients. Also, please be aware that your visits may be interrupted at any given time to allow for treatment and/or testing.

In support of healing and rest, Quiet Time is recognized on many of our inpatient units. Please refrain from visiting during these hours.  

  • Medical 3:  1:30 - 2:30 p.m.
  • Medical 4:  2 - 3 p.m.
  • Medical 5:  1 -2 p.m.

At the beginning of Quiet Time, lights are turned down, phone volumes remain low and staff speak in quieter tones. Physicians and all staff participate in this best practice initiative by refraining from scheduling treatments and/or visits to the units. Quiet Time restrictions are waived whenever a patient’s clinical condition warrants.

 Maternity

 

  • Fathers/support person designated by the mother may stay overnight in private rooms and can visit anytime 24 hours a day.
  • Siblings and grandparents may visit anytime the first 24 hours and then general visitation hours apply.
  • General visitation: 10 a.m. - 1:30 p.m. and 4 - 8 p.m.
  • From 1 - 3 p.m. all patients participate in Serenity Time. (No visitors allowed at this time). Please inform your friends and family of the general visiting hours.

Medical 6/Inpatient Psychiatry

5:30-7:30 pm (no visitors under the age of 14)

Intensive Care Units

5 minutes every hour (family members only)


Parking

Free parking is available at both hospitals.  We also ffer complimentary valet parking to all of our visitors at Melrose-Wakefield Hospital, Monday-Friday. For our visitor's safety our parking lots are patrolled by security personnel around the clock. If you have any questions about where to park, or need assistance finding a space, ask the on-duty security person or the receptionist in the main lobby.

Language Translator

News & Events

Michael V. Sack, FACHE, president and chief executive officer of Hallmark Health System was named...

 

Not to be missed...   

Wednesday, July 23
 
Wednesday, August 20  
 
Thursday, August 21
 
Wednesdays, August 27 - October 1
 
 
social facebook   social twitter   social youtube   social rss