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Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from four medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontic Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 25 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Hallmark Health will reimburse benefits-eligible employees for attending education and professional development programs, subject to the program guidelines.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement park, and other attractions are offered at a discount to employees.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Co-Chair
Melissa Roberto, Co-Chair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Michael V. Sack,President and Chief Executive Officer, banners listing their team name are featured throughout our facilities, they are given a framed certificate and the opportunity to present for give minutes at a Leadership meeting.
Nomination forms may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month
West 2, Lawrence Memorial Hospital of Medford
West 2 has undergone major transitions in the past year. They have successfully merged two different clinical areas, which include surgical/bariatric with telemetry/cardiology patients. The combined nursing staff from both West 2 and West 3 was provided with staff education and clinical competencies to care for a variety of complex patient populations. The merging of two clinical areas could be a daunting task for some, but this professional team embraced the challenge. The feedback from the nursing staff has been positive about the opportunities that they were given to expand their clinical knowledge and skill set. This has led to an increase in staff satisfaction as well as the creation of a synergistic model for our professional practice, leading to improved patient outcomes. There has been no better reward then seeing the staff share their expertise and grow professionally amongst each other.
This large unit has been challenged with keeping the noise level down during Quiet Time. When addressing the Press Ganey comments regarding noise, the team rallied to implement a plan. They formed a taskforce, which addressed the present noise challenges within the unit. As a team that included secretaries, nurses and nursing assistant staff they problem solved and made creative suggestions on how to address the issues. Some of the beneficial suggestions included removing the laptops from the central desk at the nurse’s station as this lends itself to a popular gathering area and dimming the lights, doing frequent patient rounding, encouraging families to postpone their visits during this time and arranging lunch times around the hour. They also provided additional seating for the nursing staff enabling them to sit at the computers on wheels in the hallways.
During a unit council meeting staff addressed their concerns with patient safety during medication administrations. As a group they wanted to trial not taking any phone calls during 7 - 10 a.m., feeling that numerous interruptions during this timeframe contributed to medication errors. They decided that all calls would be deferred until after that time. The unit has since adapted this practice as part of the daily culture of safety. This practice change was a direct result of the shared governance model and the prioritization of patient safety.
In efforts to improve the unit’s growth volume, concerted efforts have been made to call back patients after discharge to promote health and wellness as well as assess the understanding of their discharge instructions and follow-up plan. Their patients have voiced appreciation towards the nursing staff applauding their efforts in reaching out to the community. This positive feedback elevates Hallmark Health System as a healthcare system of choice for patients in the area, leading to increased patient volume.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month - Jeff Moccia, Patient Care Technician, Nursing Float Pool, Hallmark Health System
Recently, due to the medical complications a patient was having, staff was assigned to this patient on a one-to-one (and sometimes even a two-to-one) observation. During this timeframe, Jeff was one of the staff members assigned to the patient on a one-to-one basis. He always treated the patient with the utmost respect and compassion. He often didn't take a break and when he did, he would sit close by, out of concern for the patient. After the patient was removed from one-to-one observation, Jeff bumped into the Medical Director for the floor the patient was on who reported that the patient was doing really well. Jeff took it upon himself to visit the unit and in particular the patient.
Jeff sat down and had a very special conversation with the patient and it was very evident that the patient truly appreciated Jeff going out of his way ot make time for him. This brought the Medical Director to tears both because she was thankful that the patient was doing so well and for the compassion Jeff had for his former patient.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the Human Resources Department at both hospitals
Way to go Winners
Debra Abele, Clinical Educator, Staff Development, Lawrence Memorial Hospital of Medford
A fellow employee wanted to thank Debra for her never ending support and for going above and beyond as an educator. This includes coming in at 12 a.m. to help the Medical Intensive Care Unit Staff Manager with a patient.
Suzanne Maloney, Pathloogy Technician, Lab, Melrose-Wakefield Hospital
Recently Suzanne was concerned about a maternity patient falling. She warned the patient that her shoes were untied and as they steppd off the elevator together they were laughing.
Carla Pasciuto, Physician Practice Manager, Hallmark Health Medical Associates, Malden & Stoneham
The entire team at Hallmark Health Medical Associates in Malden and Stoneham wanted to express how much Carla is appreciated and how they wouldn't be able to get through each day without her as their manager, going on to say that she is not just a manager to them, but a part of their family. She helps out on the floor with medical assistants and at the front desk. She guides the office in a positive direction. She listens to their input and takes their opinions and ideas into consideration. She steps in to help where ever she is needed including with phones and billing. She recently took on the added responsibility as the Office Manager in Stoneham with an open and postive mind. She makes everything that comes her way work. She even improved the atmosphere at the Stoneham office, making it more comfortable and welcoming to patients and staff members. Carla always represents Hallmark Health System with pride. Carla is a positive, strong, efficient manager and at the same time is a great friend, colleague, wife, mother and grandmother.
Lara Pitwood, Occupational Therapist, 101 Main Street, Medford
A patient wrote in to 'rave' about her rehab experience with Lara. Lara took the time to explain in detail exactly what the patient's conditions were and even went so far as to draw tendons on her own arm to help explain in detail how things work and what the conditions were. She really took it to a level that the patient could understand. The patient indicated that they gained so much knowledge from Lara and that she now has a better understanding of how her body works and what has caused stress to her body in these particular areas. The patient said that Lara was a pleasure to work with and a true asset to our organization.
Caroline Wilkes, Pharmacy Technician, Pharmacy, Melrose-Wakefield Hospital
Caroline unit dosed some needed medications that were unable to be prepared on earlier shifts due to the machine not working properly, she was able to get the machine to function to provide doses of medication to the patients in a timely manner.
News & Events
Wednesday, January 14 2015 13:16